“We had a little unexpected issue and 2 wheels on the luggage broke on the way to Heritage Hotel Hallstatt. The reception staff was very understanding and went beyond to ask the hotel shuttle to drive us an extra mile to the bus station so that we won’t have to lift the luggage leaving the hotel. Very kind-hearted😊!”
“Nice hotel in an excellent location at the top of the Market square. Hallstatt is an expensive place to stay, and by Hallstatt standards the hotel was fair value. Our room 31 on the 3rd floor was clean and very pleasant with a balcony overlooking the the square and a view of the lake. The hotel restaurant was excellent: a beautiful panelled room with a small balcony (book ahead). There was a wide choice of delicious-sounding dishes, which ranged beyond the Austrian standards, and the food was beautifully cooked and presented. Breakfast was not available in the hotel at the time we stayed, needed to be booked ahead and was taken in a neighbouring hotel a very short step away. Staff were absolutely lovely and could not have been more cheerful or helpful. Be aware - Hallstatt is closed to cars. Park in the P1 carpark (€18 per 24 hours) and take the free shuttle into the village. Shuttle stopped at 6pm while we were there. Car parks get very busy - best arrive early before 9am or later in the day.”
“We liked the Location, the facilities the Restuarant in the Main building had beside the delicious breakfast also a great service and tasty dishes. The overall stay was nice, and we felt very comfortable.”
“The room was big and clean. The view from the balcony is incredible, you can just seat there for hours, the host was very nice and answered immediately to my request, the garden is so nice and quite, in the morning a family of swans came to visit. The whole place feels like a fairytale.”
“Let me tell you something about this hotel, I had a tiny heart break when I had to check out, this hotel is what made my trip perfect, from the spacious room, to the toasty temperature at the room, to the spotless bathroom. The bathroom, oh my lord, modern, hip, beautiful with the perfect lighting. Heads-up, you will be addicted to their bed.. i needed a miracle to wake up in the morining. Mrs Jaqueline and Tommy are one of the most helpful, accommodating, tolerant, and wonderful people in the whole town! The breakfast is delicious and their bread is so fresh.”
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