1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was perfect, easy walk to the Roman Baths and to a wonderful choice of interesting shops. Also close to Hop-on Hop-off bus stop. Loved the hotel’s classic elegant style. Top marks for fresh milk in the room fridge.
Negative section of review
The wardrobe space is taken up with mini fridge and hospitality tray, not leaving enough room for any full length garments, and very awkward. Breakfast is £19.50, which is just about ok if you want ‘the works’. It’s a very good spread. But if you only want a modest breakfast it’s far too much. Luckily very good cafe, open from 8am, with excellent croissants very close.
Positive section of review
Very comfortable - lovely staff - right next door to the Hilton, which has a great restaurant - nice easy walk to the beach and pier area
Negative section of review
It was a bit further from the train station than expected, but that's not their fault, just a heads up
Positive section of review
Lovely room & accompanying bathroom. Good standard of food for evening meal/breakfast.
Positive section of review
Perfect location, close to everything. Nice comfortable room. Friendly, helpful owners.
Negative section of review
Still being refurbished, quite difficult to find entrance to property and first impression is worrying until you go inside to the rooms.
Positive section of review
The location, the room was lovely, basic but exactly what we needed.
Positive section of review
Great value and excellent customer service from all staff.
Positive section of review
Friendly staff and the food was delicious.
Negative section of review
Room was a bit tiered.
Positive section of review
Great location for exploring local area.
Positive section of review
Clean cheap, did what it said on the tin
Positive section of review
excellent menu, quality ingrediants