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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely lovely B&B. Rooms decorated beautifully not at all what you might expect when you think of B&B. The owners have done a really lovely job. Breakfast served in your room was delightful and a great way to start the day !! Fantastic location also 5 minutes walk to the marina and beach.
Negative section of review
Not enough plug points but that’s minor.
Positive section of review
Overall very clean and comfy, the staff were super nice, and the breakfasts amazing. And the location is perfect, especially for avid shoppers, plus so close to the tube, trains, buses to and from the airport, and with many places to eat around at Westfield. Highly recommended!
Negative section of review
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Positive section of review
Upgrade to superior room, great. Food great, especially breakfast.Restaurant manager(Michael )brilliant, he went out of his way to find us a quieter spot. Much appreciated.Brilliant location for our needs.
Negative section of review
Very exuberant golfers!!
Positive section of review
The house provides easy access to Chester, Chester Zoo and the Aquarium at Ellesmere Port. As travelling with adult son, having a house with 2 bedrooms, it was more convenient than staying in a hotel.
Negative section of review
On entering the property it was clear that it does not match the photographs. It is sparesly furnished and needs decoration. The sitting room was ok but certainly not homely. Basically it had a sofa bed, a chair, a coffee table, a lamp and a tv. The side window had no curtain so nobody would be able to use the room due to lack of privacy. The kitchen had basics but the worktop wss damaged by previous guest putting hot pans on and needed changing. The back garden is unkempt. The bathroom had mould around tiles and cracked tiles. The main bedroom was ok but the carpet frayed as was the other rooms. The bed was 2 singles pushed together with a topper to make it look like a double. The bedding was clean but the mattresses are stained. The curtains are cheap and didnt block the light meaning an early rise.The othe room has 3 single beds which were clean. The walls are paper thin and the noise from neighbours and the road were bad meaning a restless night. All in all if I had wanted to book student accommodation, I would have booked a hostel and it would have been cleaner and less damaged. If you book this, take pictures on arrival as we did, as they also take £100 out of your babk without permission and hold it in case of damages, which we also found: flooring damaged, stains on floors in bathroom and main bedroom, stains on walls, broken radiator covers, scratched bathroom sink, broken plug socket in main bedroom and leaking shower. We would have moved out but as we had paid so much, we put up with and spent as much time out as possible. My advice. Stay in thr heart of Chester it would be cheaper and probably cleaner. Also expect quite a few phone calls prior and on arrival from Outlook, up to the point you complain and then silence.
Positive section of review
Just an option if you have an early flight and you need to park the car (fee paying). The place is OK, but kindness at the front desk could be improved.
Negative section of review
We chose this hotel as they say they serve breakfast from a very early time, however, we were surprised when we saw that they would just have some coffee and tea together with some basic patisserie in the hotel's lobby...it was very disappointing. There was not much quantity, cold and not very clean either.
Positive section of review
Very clean room & bathroom. The bed was so comfy, I did not want to leave it when my alarm woke me up!
Negative section of review
The parking. Having only a few bays available & one of them just big enough for a motorbike. Had to park on the train station lot.
Positive section of review
Comfy beds. Spotless room. Excellent breakfast. Ideally situated for us to visit family in the area.
Positive section of review
this is a great hotel, I have stayed here many times, the food is great and the staff are excellent
Negative section of review
Many fuel cars park in the EV charging bays, this blocks the chargers for guests who need to used the facility during their stay. the carpark need to be monitored better to prevent this.
Positive section of review
Quality of rooms and friendly helpful proprietors
Negative section of review
Nothing
Positive section of review
Great food from the restaurant.