Booking.com reviews - Verified hotel reviews from real guests

Skip to main content

How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Hyatt Regency Galleria Residence Dubai
- “The apartment was amazing and it was home away from home.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Pousada Colonial
- “Da piscina, do breakfast”
Canada

Pendray Inn and Tea House
- “Excellent location, room was quiet. Breakfast is excellent!”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Phidias Piraeus Hotel
- “Very clean. They care. Great value.”
Indonesia

Sal Central
- “The property very clean and staff are very welcome, try to help you in every way possible. Place very quiet, very good food and worth it”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

APA Hotel Kayabacho Hachobori Ekimae
- “Great location, clean, modern and comfortable! quiet too!”
Malaysia

Hyatt Regency Kuantan Resort
- “the staff there name Haikal and Amin really helpful and give their best service at the front desk. Couldn’t have this remarkable outstations without their hospitality. Good job”
Netherlands

THIS HO(S)TEL
- “Excellent staff! Good location! Definitely recommend to all the young people who visit Amsterdam!”
Poland

AC Hotel by Marriott Krakow
- “Excellent rooms and extremely clean hotel in general. Amazing staff, and the breakfast exceeded all expectations :)”
Portugal

Casa da Reina
- “Cecilia is the most amazing host, like a welcoming auntie so caring and friendly. She made me a lovely and beautifully presented light dinner on request (I asked ahead as I had hurt my foot). She joined in conversation over breakfast and on arrivals so everyone felt like family. The courtyard setting is so beautiful it is a dream to live in.. with colourful planting, old stonework and quirky things. Each 'room' is like a small studio cottage with bare stone walls and period dark furniture but also clean and modern in styling and a large comfy bed...excellent shower room also clean & modern and plenty space.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

PAN KLED VILLA eco hill resort - SHA extra plus
- “Very quiet. Nice rooms and amazing swimming pool. Away from city center, but is so quiet because ok that, and a short tuk tuk ride from the center”
Turkey

Taksim Millennium Alkan Residence
- “The location of the hotel is safe and quiet, walking distance from metro, restaurants, shops and Istiklal street. The hotel is very clean and the responsible guy Yusuf is very very kind and helpful. The hotel is renovated and modern, with all the necessary facilities.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £149
Radisson RED London Heathrow
Harmondsworth, United Kingdom

Average review score: 8
- Positive section of review
  
  The location was excellent and the hotel was spacious. The bed was comfy and the room was large. Tea, coffee and water were provided. The room had great soundproofing as we did not hear the aircraft that frequently flew overhead. There was a great view of one of the terminals from level 5.
- Negative section of review
  
  The fire alarm went off 5 times! We had just checked in when this happened. We made our way out of the hotel using the fire exit nearest our level 5 room. Once we were out of the hotel, we had to navigate back to the front of the hotel. We found it strange that we hadn't passed any other guests. We soon found out that the alarm is tested every Monday. It would have been nice for the receptionist to have mentioned this at check-in! One of our hand towels was dirty, it looked like it had been used by the previous guest. There was also renovation in the lobby, which made it noisy when eating dinner.
Reviewed: 27 April 2024 Stayed in April 2024

Erica New Zealand
From £105
Chapter House
Salisbury, United Kingdom

Average review score: 8.8
- Positive section of review
  
  The absolute perfect spot for visiting the iconic cathedral, literally across road to Ann’s entry gate! Breakfast was wonderful but another wonderful surprise was the evening meal 10/10
- Negative section of review
  
  No complaints!!!
Reviewed: 27 April 2024 Stayed in April 2024

Karin Australia
From £268
Campden Mews
Chipping Campden, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Everything was perfect, such a special place, beds comfortable, nice basket of breakfast supplies, quiet, private and stunning
- Negative section of review
  
  Not a thing
Reviewed: 27 April 2024 Stayed in April 2024

Carol Australia
From £81
Aparthotel Adagio Glasgow Central
Glasgow, United Kingdom

Average review score: 8.9
- Positive section of review
  
  The position was the best ever. Right at end of Buchanan st , main pedestrian street. Great hotel great staff !!
- Negative section of review
  
  Nothing it was terrific !
Reviewed: 27 April 2024 Stayed in April 2024

josephine Australia
From £514
Bonnie Lodge-Lochside Location with Hot Tub
Invergarry, United Kingdom

Average review score: 8.9
- Positive section of review
  
  1.Hot tub was nice and warm on arrival. 2.Location was quiet and relaxing. 3.Hamish’s Cafe steak pie is a must.
- Negative section of review
  
  1. No fire starters or lighter for the log burner. 2. Toilets both blocked on the second day - 6 hours to be resolved. 3. 2 showers one working. 4. Bath towels too small and unsuitable. 5. Scenery ruined by tree felling .
Reviewed: 27 April 2024 Stayed in April 2024

Ry United Kingdom
From £546
The Soho Hotel, Firmdale Hotels
London, United Kingdom

Average review score: 9.5
- Positive section of review
  
  Incredible location, great facilities and staff. Will definitely be back
- Negative section of review
  
  Nothing
Reviewed: 27 April 2024 Stayed in April 2024

Ben Australia
From £68
Dragon Bed and Breakfast
Betws-y-coed, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Perfect situation able to walk to several pubs for a meal and pint
Reviewed: 27 April 2024 Stayed in April 2024

andy United Kingdom
From £143
The Grand Hotel Birmingham
Birmingham, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Excellent location, beautiful building, professional staff
- Negative section of review
  
  I tried to ring the hotel to let them know that I would be checking in later than expected and could not speak to anyone. I found it strange as this is a 5 star hotel and therefore the number I was given should have allowed to me to speak to someone directly at the reception. Instead I went to a recorded message system that worked from 9 to 5. When I arrived there was a party going on and the noise levels were quite high. I was surprised that the insulation was not good enough for a 5 star hotel.
Reviewed: 27 April 2024 Stayed in April 2024

Joao United Kingdom
From £139
Leonardo Edinburgh City
Edinburgh, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Old building new inside
- Negative section of review
  
  Nothing
Reviewed: 27 April 2024 Stayed in April 2024

josephine Australia
From £103
Hyde Park Executive Apartments
London, United Kingdom

Average review score: 6.3
- Positive section of review
  
  Great location
- Negative section of review
  
  Very basic, cockroach in bathroom upon arrival. Mould on wall in kitchen area . Needs renovating
Reviewed: 27 April 2024 Stayed in April 2024

helen United Kingdom