1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We attended an event at the O2 Arena. The hotel is next to Royal Albert DLR (4 minutes walk). Stop at Canning Town for connection to the Jubilee Line, then 1 stop to North Greenwich for the O2. Friendly staff. Loved the scent of the hand wash and body wash. Breakfast was a buffet and yummy. Comfy bed and loved the pillows! The hotel interior is nice. Nice views of The Royal Albert dock and the planes from London City Airport. For place to eat there is only the Yi-Ban Chinese restaurant, which is 2 minutes away and food is tasty.
Negative section of review
No wardrobes/drawers in our room.
Positive section of review
The breakfast was very good and staff very helpful and friendly. The room was comfortable and the bed very good. It's in a good location and we'll connected by buses and there is a bus stop opposite the property
Brighton & Hove, United Kingdom
Positive section of review
amazing staff and fantastic location. The front staff is very welcoming and very accommodating. bril stay for us. thanks a lot
Negative section of review
nothing to say here
Positive section of review
Very good relaxing atmosphere service very good staff very attentive
Positive section of review
A very friendly warm welcome was provided by our hosts.
Positive section of review
Location ideal, room very comfortable, breakfast superb
Negative section of review
No fridge in room, bar extremely loud music played
Positive section of review
Breakfast was great everything that would be expected.
Negative section of review
Nothing
Positive section of review
Room fine. Good location for my needs at the time.
Negative section of review
The bathroom wasn't very well cleaned - bits of dirt on the shower wall, for example. There were also a couple of screwed up receipts from the previous occupant which hadn't been noticed, on the bedroom floor. This lead me to believe it probably wasn't hoovered. Also, although I gave the time for breakfast (9.30) to the reception on arrival, by the time I got there, most of it was gone, or had been out for ages - dry, tasteless scrambled egg, dry, cold mushrooms, very very greasy hash browns. I only ate there on day one, and the other two breakfast I bought at the adjacent service station.
Positive section of review
Close to Padditon station. Clean room.
Negative section of review
A little problem for booking ( date cancelled but not informed ) but at the end after I emailed with my complaint, I have the applogy and room ungrade as gesture so overall is ok in terms of customer service.
Positive section of review
Fabulous location