1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good value for the price paid. Was very clean room and some great views. Leslie was nice at the reception and gave me the code for the WiFi and the code to get into the building. Its was only a one night stay so did not get to have breakfast or use any other facility.
Negative section of review
Not a major negative but the toilet is squeezed in next to the shower which can be a bit awkward if you are a tall person other than that it was brilliant. The shower handle has the hot and cold wrong way around however there is sign explaining and apologising which was handy after waiting for a long time thinking there was no hot water.
Positive section of review
Made the touring easy being very close to the sites, Brute Park and shopping centre/eateries. Happy that it was near to the station too. The host was very helpful it making me feel relaxed, welcome and offered to be at hand in case of any issues.
Positive section of review
Lovely hotel and really close to the SWCP for walkiers. The service was excelent and alson recomend the evening meal the food was top quality. Great views from our room and the staff were really helpful. One of the best we have ever stayed in!!
Merthyr Tydfil, United Kingdom
Positive section of review
The staff were very friendly and I felt the stay was value for money. I thought the pool area was particularly nice.
Negative section of review
The bathroom needed decorating in my bedroom, in need of a little TLC.
Positive section of review
Basic room a bit noisy before bar closed then no noise great breakfast
Negative section of review
Nothing
Positive section of review
Set in beautiful grounds. Very helpful and friendly staff.
Negative section of review
Occasionally the key cards don’t work
Positive section of review
Fresh, clean high quality. Friendly and good communication
Negative section of review
Nothing would come again
Positive section of review
Lovely decor, wonderful location. Value for money.
Negative section of review
Beds not the comfiest
Positive section of review
Breakfast was a delight with good quality food.
Negative section of review
Location of the room could have been better. We were below the ground floor and therefore the view from the window was well below what I would have liked. Natural light was also less than I normally expect.
Positive section of review
Room and staff
Negative section of review
Room had no room makeover after the first day, so the drinks tray was not refreshed with clean cups and tea etc, we had to ask for more tea at reception and this never arrived. We were paying a premier room price for a special occasion and this aspect didn't match that.