1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was small, but all that was required for a single traveller that went exploring all day. The sink was a bonus, as was the little balcony. A filtered water tap (still and sparkling) was available in the lobby, which was a great money saver. Staff very really lovely and very helpful, one gentleman even carried my bag upstairs for me. The hotel is located in a couple of town houses with lots of character.
Negative section of review
I found the cleanliness of the room a bit lacking, but the overall facilities were quite clean.
Positive section of review
What I loved about the Bay Tree was firstly how friendly and welcoming the owners are. This is now mine and my sons second visit and both times they have went above and beyond what a hotel could and should look like. Spotless, brilliant layout close to alton and good views. If I ever go back to alton towers guarantee I will stay here and use mum's motors for my travel
Negative section of review
There was not a thing I didn't like
Positive section of review
From the moment my daughter and I arrived we were made to feel very welcome. We really enjoyed the restaurant and the food was wonderful.
Negative section of review
nothing
Brighton & Hove, United Kingdom
Positive section of review
For someone who's a budget traveller, this is really a good catch! Its location and proximity to everything is also a bonus!
Positive section of review
It was very comfortable and pleasant stay. The bed was very comfortable. Great breakfast.
Negative section of review
I asked for a room with a bath which I was told they could accommodate me, when I got to the property they told me none of the rooms had baths.
Positive section of review
Great location....minutes from beachfront. Super friendly staff. Good breakfast.
Negative section of review
Nothing comes to mind.
Positive section of review
Great location. Lovely food especially the breakfasts. Excellent service.
Positive section of review
It's nice and quiet
Negative section of review
nono
Positive section of review
Great location.
Negative section of review
Room needs to be upgraded /modernised. Door lock was difficult to manage. Most staff were lovely but there was one female staff member who was not friendly.
Positive section of review
Terrible hotel
Negative section of review
Tried to adjust date or something due to the passing of my mother around my birthday which was the purpose of the stay to which I was told basically not our problem, pay your bill. No compassion what so ever from this hotel