1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really nice room and lovely pub. Staff were really friendly and helpful Nice to see it full of nice locals too. Breakfast was very nice
Negative section of review
It's in the middle of nowhere and you need a car Breakfast doesn't start until 8:00, even 7:30 would be better re getting to work.
Positive section of review
Very up to date & modern. Had everything we needed for a short stay. Clean & comfortable.
Negative section of review
Perhaps some curtains over the blinds!
Positive section of review
They just live us out without Keys and we doesn't go in.
Negative section of review
Horrible
Positive section of review
We were moved to The Grand as hotel was closed.
Negative section of review
The room had a emergency exit outside the window so we had a restricted view. Room 306.
Bourton on the Water, United Kingdom
Positive section of review
Everything as care taken over all aspects.
Negative section of review
Nothing it was lovely
Positive section of review
The food was excellant
Negative section of review
Nothing
Positive section of review
The location was good.
Negative section of review
The kitchen equipment was unsatisfactory therefore it was impossible to cook a meal there. There were no usable pans, trays or grill pan. There were no wine glasses, just a few random jars and odd glasses. There were ten of us staying; we were only provided with 7 towels, no hand towels and no tea towels. We had to provide a security deposit for breakages. Despite the owner confirming there were no breakages, we have still not received our deposit back 9 weeks later.
Positive section of review
Staff, food and drink
Negative section of review
Building need a major upgrade! Inside and out needs attention as it's quite run down, but facilities are good and the staff are great
Positive section of review
Clean and airy
Negative section of review
Nothing