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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
All of the staff we came across were friendly and polite. The room was nice and cosy with plenty of windows and easy to use air conditoning/heating system. Close to shops and amenities which was good and plenty of public transport available. Car park was 2 minute walk which was good and prices are fair. We felt very safe as key card is required to gain access past reception and to work the lifts. With the hotel, you get what you paid for I guess. Could be better with a few minor upgrades like kettles in room
Negative section of review
Only 1 pillow each and a single hand and bath towel to share which isn't good when there's two of us staying there for 3 nights. Also, it would've been really beneficial to have at least a kettle in the room.
Positive section of review
Lovely hotel and location. Great room for 3 people with 3 single beds and lots of room. Lovely bathroom with powerful shower-very good. Self service buffet with additional menu for special orders. Lots of choice. Staff were very friendly and attentive and very helpful too. We had a few evening meals in the hotel and they were also very good. Bar staff/ waiting staff were very polite and attentive. Thoroughly enjoyed our stay. Excellent location for Royal Albert Hall and Kensington Gardens.
Negative section of review
Personally I found the bed a bit firm but that’s just personal preference. The bedding and towels were luxury.
Positive section of review
Amazing location in the beautiful countryside but still close to motorways and tourist spots. Staff were courteous and professional. Everything a country manor should be. Beautiful grounds and exceptionally quiet. Loved the tea, coffee and biscuits in the room.
Negative section of review
Couldn’t get the tv to work but didn’t really miss it. I struggled getting into the bath as it was an overhead shower, this was due to a knee injury and would have been fine if I was not injured.
Positive section of review
The whole experience was good, from arrival the gentleman that was on duty was very understanding of my late arrive, and up graded my room. The room was bright and spacious. The hotel was easy to book via booking.com
Negative section of review
I have to be very honest with this, and the fact that you had to climb a spiral staircase from the car park to the reception, which if you are carrying your luggage isn't that practical at all.
Positive section of review
Convenience to the airport. Clean room, spacious bathroom. Good selection of breakfast items.
Negative section of review
The kettle switch in the room didn't stay down.
Positive section of review
Location, location, location. Very easy access to the tube and rail stations.
Negative section of review
Noise from plumbing/next door during night. Missing hair dryer and broken phone.
Positive section of review
So good stayed an extra night Sue was a kind and very helpful host
Positive section of review
• Good location • Nice staff • Comfortable bed
Negative section of review
• Tea cups weren’t clean • No chrome cast on tv
Threemilestone, United Kingdom
Positive section of review
It was warm and reasonably comfortable
Negative section of review
A van parked outside made it extremely difficult to get my car out the following morning
Positive section of review
My feeling was comfortable
Negative section of review
Someone stuff was so good and some not