1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The first day was not as good as second day, bacon looked like it had been made hours earlier even though we were 1 of the first in as was black pudding. The rest was fine. The room was excellent though we found the toilet extremely hard to flush.
Negative section of review
Apart from first breakfast, nothing we didn't like.
Positive section of review
Very centrally located for the city centre. Right next door to the bus station where the Airport Express gets in. Quiet room and plentiful breakfast.
Positive section of review
Friendly staff Special thanks to ms Toba in reciption for her leadership in solving my problem for double payment issue with booking.com .
Negative section of review
They don't have a bellman to take the bags dawn But they solve for me.
Positive section of review
Clean and comfortable, good kitchen facilities and location very good for the beach and twin centre
Negative section of review
Coded gate wedged open allowing anyone access to the rear of the property
Positive section of review
It’s been there forever. It’s location is good and its staff are in the main wonderful
Negative section of review
The restaurant. I ordered roast beef pink. It was pink but had been under a heat lamp and was dried to leather. I would have complained but those sitting either side of me also ordered it and I didn’t want my complaint to spoil it for them. The rest of the meal was good but the floor under my table was dirty and when I arrived most of the tables had not been cleared. Breakfast is generally good but the bacon had been under a heat lamp,the poached eggs were rock hard and the mushroom was stone cold. Come on Swann you can do better than this. Small things that ruin everything.
Positive section of review
Convenient location for visiting family. Great staff, good facilities
Positive section of review
The location. Breakfast was excellent.
Negative section of review
Restaurant was not great.
Positive section of review
Conveniently close to Heathrow
Negative section of review
The fan in the room was very loud and couldn’t be turned off. Also the taxi service used by the hotel were very late for myself and a number of other guests.
Positive section of review
Entertainment was fab.
Negative section of review
Queue too long at bar. Water was cold. No hair dryer in room. Very basic room
Positive section of review
Location