“The friendly and professional staff with a wonderful welcome.
Daily maid service was very good and linen
and towels were good quality
Relaxed atmosphere”
“Lots of swimming pools available so everyone is spread out, along with the beach being so close.
Food available at all times of the day.
Bars everywhere and at the beach - the beach is lovely and the sea is amazing.
Lovely to have the water park and there are no queues to get on the slides.
The evenings are magical when the resort is all lit up.
So many beautiful places to sit and admire the landscape.
We stayed at the sea front so there was less steps generally and easy access to the beach - also there are lifts available to the beach.”
“This is the third time I have stayed at Galaxy Iraklion. The service from all staff is amazing - very professional and welcoming. I was in awe of the creative way in which my bed clothes were folded. This brought a unique charm to the service.
My room was comfortable and very clean. I had a small balcony with a screen created by a group of trees.
The pool and external area were relaxing whilst the breakfast service caters to various tastes. As I left early on my final day, I was given a generous breakfast bag.
The location is also convenient; the walk to the city centre is only 15 minutes and there is an ATM just across the road.”
“I had booked a cheap basement room and checked in at 11am. A friendly staff member immediately took me up to a top storey balcony room, overlooking the main strip, where I would stay for the rest of the week I had booked. This included use of the air conditioner and safe for no extra charge, and was a nice room that was cleaned every other day. The location was great for the nightlife, you are right next to it, and a short walk to the beach, it also has a good sized swimming pool I usually had to myself”
“The hotel exceeded our expectations! It is located right in the heart of the city, yet in a quiet area. The room was very spacious, and the breakfast was delicious with a good selection. The neighborhood has it all—underground parking, a market, all the sights within walking distance, and restaurants just around the corner! staff at the receptoin was very kind and helpful!”
“Excellent staff. The property is very beautiful and extremely well maintained. The food is of a high standard too. One is made to feel very welcome. The bar at night is superb with far reaching views. The spa is worth mentioning - my partner and I had very good treatments/massages by the very professional and committed Christopher. First rate.
Also the cleaners are very dedicated and nothing is overlooked. A very tight-run ship indeed - hard to fault. You can feel the quality of the equipment, building materials and design and the real commitment of the staff to their guests.”
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