1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was peaceful and quiet. Bath in the rooms definitely a selling point for me. It wasnt too busy the facilities are chilled... We have been back to use the pool with our children too as it's warm and relaxing there. Be seeing us lots more too.
Negative section of review
The rooms are a little dated could do with a freshening up a little. But other than that it's very relaxing and an all round lovely hotel.
Stow on the Wold, United Kingdom
Positive section of review
Outstanding, stayed over for 3 days for my daughters birthday. Our Toddler grandson, could run around in the most spacious and spotless apartments you ever seen. So beautiful. Well done team.
Positive section of review
I like everything about Canterbury Cathedral Lodge! I would love to come back soon to Lodge. It is real oasis of tranquility, inspiration and spirituality. I love Lodge so much!
Negative section of review
Not applicable
Positive section of review
The location is very good. The building though looks like something out of a zombie movie. The hotel overall is a bit noisy. Slow lifts, confusing stairs.
Negative section of review
We added 2 days breakfast at check-in. After the first day I had a bad breakfast experience and wanted to cancel the second breakfast day with plenty of time ahead. I was told it was not possible to cancel breakfast. Then my colleague asked the same thing an hour later and they did cancel his breakfast and refunded him. There was 4 of us, 2 got a yes and 2 got a no. We all had the same identical bookings. A bit unfair and unprofessional if you ask me. Next time we won't be booking at the Tower Hotel.
Positive section of review
Room was a good size, bed small but comfy. Hot drink making facility in room. Close proximity to pier and seafront so could get breakfast next morning.
Negative section of review
The A4 sheet of paper containing T's and C's! The cash deposit, the lack of toiletries, the electronic pass system, lack of reception. The demanded "quiet time", only ignored by owners children in top flat. Paid the same price for 4* hotel in Bristol
Positive section of review
Location was good. Close to paddington, marble arch tube and hyde park. Also some nice restos in the area.
Negative section of review
It was noisy at night. Our room was below street level and there was a persistent loud tapping noise for extended periods.
Positive section of review
The Bloke who was in charge there , he was very helpful , kind . The room, the setup of the room
Negative section of review
The checkout time of 10pm
Positive section of review
Excellent for price paid room was lovely and staff friendly and helpful
Negative section of review
Nothing
Positive section of review
Modern and well equipped
Negative section of review
N/A
Positive section of review
Location is awesome
Negative section of review
I upgraded to a suite for my birthday. Unfortunately there was a really unpleasant smell in the terrace so therefore was unable to really use it.