1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic location for navigating London! Our host ensured a super smooth check in experience, which is fabulous after a long travel day. The place was clean yet simple. Perfect place when staying for a few days in London.
Negative section of review
Be aware that the property has a set of metal stairs leading up to the entrance. Treacherous when wet! All in all though, we had a great time here.
Positive section of review
Its location and willingness to provide us with a meal after our late arrival. The main building was once beautiful but now very dilapidated with signs of water ingress on ceiling in the dining room.
Negative section of review
It was exceptionally cold. We were given a room in the stables but no guidance on where to find it. It was very dark trying to locate it . It turned out to be a very tired looking suite with no heating. On requesting someone override the heating we were provided with fan heaters taken from the marquee. The room was tatty and roof lights filthy so it looked foggy outside at dawn.
Positive section of review
Excellent location for the University of Sheffield and city centre, both c.5 minutes walk away. Simple, clean, functional room. No TV but free WiFi so it was fine for phone or laptop.
Negative section of review
The toaster took ages to toast my slice of bread!
Positive section of review
The breakfast was very good never ran short of anything, staff worked tirelessly to keep up with demand
Negative section of review
All in all we have no complaints to make
Positive section of review
Lovely character of the building, beautiful grounds, clean and welcoming.
Negative section of review
Spa area and pool could be upgraded.
Positive section of review
Food Excellent, good bathroom, bed good and room size good
Negative section of review
Pillows low, no extra pillows in room, no cushions on chairs
Positive section of review
Ability to park, good price and location
Negative section of review
Lack of a quiet place to eat as only food provision was in the bar area which was extremely noisy with lots of children running around.
Positive section of review
Location
Negative section of review
Despite having specifically booked 5 beds in a 6 bed dorm for visiting guests - which was more expensive than booking beds in a larger dorm, I wasn't very pleased to find out afterwards that my guests had been allocated to larger dorm for some reason, even though on check in, i confirmed with the front of house that they'd be in a six bedroom dorm. Also the check in process was made rather difficult by the receptionist due to the confusion over I.D's for the name of the booking which should have been myself as the card holder - who wasn't staying over, but was under the name of one of the guests for some reason. This may have been because it was done via booking.com - but there seemed to be a communication breakdown on their admin side. Was also charged £10 for a key deposit for a party of five people, despite the fact it says key deposits are for parties above 6 or more. Oh and guess what, we never got the tenner back. Just avoid, it shouldn't be this much of a palava to stay in a small hostel - plus it wasn't particularly cheap. It's a shame because i've used this place before for visiting guests with no issues in the past but it was all pretty shoddy in terms of service.
Positive section of review
Location
Negative section of review
Wasn’t clean properly lifts glass and floor very dirty